Shipping

We ship worldwide.

Shipping fees are calculated at checkout.

Please allow 3-5 business days for order processing and verification.

For orders within the US or Canada, please allow 5-10 business days for delivery after order confirmation. 

For all other orders, please allow 10-20 business days for delivery after order confirmation. 

Note, items marked as "Pre-Order" may have a longer delivery time which will typically be noted in the item description.

We will only ship to the address provided at checkout. Delivery cannot be altered at any time. 

Please be aware of customs, duty fees, and taxes. The customer will be liable to pay in any destination outside of the US. We are not responsible for any parcels returned for unpaid fees and will not issue refunds under these circumstances. We are not responsible for any lost, stolen, or damaged shipments. Any claims must be made between the buyer and carrier.


Returns

All sales are final. No returns, no exchanges. 

If you have received a damaged, defective, or incorrect item please email hello@casualgenius.club and include the following:

  1. Order number

  2. Name on the order

  3. Email the order was made with  

  4. Details about the issue

  5. A photograph showing the damaged area of the item.


Cancellations

All orders are custom made, and therefore we cannot accept cancellations.